Adobe Reader

Issue Suggested solution
You can't view the file e.g. blank screen or incomplete document
  • Start Adobe Reader.
  • Go to Edit, then Preferences then choose Internet.
  • Make sure the box next to Display PDF in browser is ticked.
  • Click OK.
Your pages don't print correctly
  • You must use the print options (print icon or File/Print) from Adobe Reader not your web browser.
  • Select File then Print.
  • Make sure that Shrink large pages is selected.
  • Your document will shrink to an A4 size and still be readable.
Error message: The file is damaged...
  • Try refreshing the page.
  • Try returning to the page that contained the link and click on it again.